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Статья опубликована в рамках: Научного журнала «Студенческий» № 16(144)

Рубрика журнала: Социология

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Библиографическое описание:
Lavrenteva A. REGULATION AND RESOLUTION OF THE CONFLICT IN THE STUDENT ENVIRONMENT (ON THE EXAMPLE OF STUDENTS OF THE NATIONAL RESEARCH UNIVERSITY “BELSU”) // Студенческий: электрон. научн. журн. 2021. № 16(144). URL: https://sibac.info/journal/student/144/209613 (дата обращения: 28.03.2024).

REGULATION AND RESOLUTION OF THE CONFLICT IN THE STUDENT ENVIRONMENT (ON THE EXAMPLE OF STUDENTS OF THE NATIONAL RESEARCH UNIVERSITY “BELSU”)

Lavrenteva Anastasia

student, Faculty of Social Theological, Belgorod National Research University

Russia, Belgorod

ABSTRACT

The article discusses the results of a study of regulation and resolution of conflicts in the student environment on the example of students of the National Research University "BelSU", which was carried out from November to December 2020. The purpose of the survey was to study the methods of conflict resolution used by the students of the National Research University "BelSU". The sample consisted of 36 people.

 

Keywords: conflicts, conflict regulation, conflict resolution, psychological defense strategies.

 

Conflicts are one of the most important phenomena in the life of society, and their occurrence is somehow inevitable. As a result, conflict management and resolution, as well as conflict behaviour strategies, play a crucial role in the productive functioning of public relations. Conflicts are one of the most important phenomena in the life of society, and their emergence is somehow inevitable. As a result, conflict management and resolution, as well as conflict behaviour strategies, play a crucial role in the productive functioning of public relations. Since we have studied the problem of the emergence of conflicts in student groups, it should be emphasized that the relationship in them is based on individual characteristics, so clashes are inevitable. We became interested in how students cope with emerging situations.

In this article, we aimed to identify the most popular ways of resolving conflicts by students, to identify the main causes of conflicts in student groups. For a more specific analysis of the survey, we proposed for mandatory passing the Boyko test "Diagnosis of the dominant strategy of psychological protection in communication" and the first question was to find out which of the strategies the respondent adheres to [1, с. 28].

The first question was aimed at identifying by respondents a strategy of psychological protection in communication with partners in the Boyko test, originally proposed for mandatory completion. The most answers were scored by the "avoidance" option (42.9%). The minimum number of respondents chose the option "aggression" (22.9%).

The next question was asked in order to find out whether conflicts arise in student groups where respondents study, and if so, how often. More than half of respondents (52.8%) chose the option "yes, rarely." 25% of students agreed that conflicts arise from time to time. Variants of answers opposite in value "yes, often" and "no, never" scored equal - minimum - the number of answers - 11.1% (Figure 1).

 

Figure 1. The distribution of answers to the question: "Do conflicts arise in your group and how often?"

 

Question No. 3 continued the theme of the previous one and sounded as follows: "If so, are you actively participating in them?" It turned out that about half of respondents more often choose not to participate in the conflict (48.6%). 28.6% of students noted the position "more often yes than no" and a little less (17.1%) - the position "no, I never participate." The minimum number of answers was for the option "yes, I always accept": only 2 students (5.7%) chose it (Figure 2).

 

Figure. 2. The distribution of answers to the question: "If so, do you actively participate in them?"

 

"In your opinion, is conflict a negative phenomenon?" - so the next question was asked. Each of the options scored approximately an equal number of answers. So, 33.3% - the maximum number of respondents - noted that the conflict is more of a negative phenomenon. 25% of students chose the options "rather no than yes" and "no, conflicts are productive." The minimum number of answers was "yes" (16.7%), which allows us to judge that the conflict among students is no longer pronounced negative.

Question No. 5 was aimed at identifying the causes of conflicts in groups. Most of the respondents (58.3%) identified the option "features of the character of some members of the group," considering it the most common cause of conflicts. In second place were differences in the interests and values of students, 38.9% of respondents chose this option. The most unpopular options were "differences in social status" and "I do not take part" - they scored 8.3% of the answers (Figure 3).

 

Figure 4. The distribution of answers to the question: "What is the main reason for the conflict situations in which you are involved?"

 

The next question was to find out the state in which the conflict introduces respondents. An equal number of answers scored options for "indignation" and "nervousness" - 33.3% each. The state of soreness in an emerging conflict was chosen by 19.4% of respondents. The most non-proliferation option turned out to be the "satisfaction" option - 13.9%.

Question No. 7 was as follows: "How often do you initiate conflicts?" It turned out that most respondents never initiate conflicts (30.6%). Slightly fewer students chose the option "rarely" - 27.8%. The minimum number of answers fell on the position "from time to time" - 19.4% of respondents noted it.

Next, we decided to find out how many respondents are those members of the group who seek to "smooth the corners" and eliminate the resulting tension. The question was aimed at identifying the strategy of peace among students according to the Boyko test. The vast majority (47.2%) noted the option "yes, but only in some cases." 36.1% of respondents cooperate and find compromises. The answer "no" was chosen the least often.

Question No. 9 was aimed at identifying the ability of respondents to neutralize their negative emotions. "Yes" noted the majority of students - 36.1%. A quarter of respondents chose the answer option "no rather than yes." The minimum number of answers was in the "no" position - only 4 people (11.1%) noted it.

"Are you inclined to get away from the conflict" without a fight, "feeling that you are being attacked?" - Thus the next question of the questionnaire sounded, where exactly half of the students surveyed answered positively ("yes, most often"). 25% of respondents tend to escape the conflict only "sometimes." An approximately equal number of respondents answered negatively - "rather than yes" and "no, this is not peculiar to me" - 11.1% and 13.9%, respectively (Figure 5).

 

Figure 5. The distribution of answers to the question: "Are you inclined to get away from the conflict" without a fight, "feeling that you are being attacked?"

 

Question No. 11 revealed whether each of the respondents considers himself the person who believes that it is better to save nerves than to come into conflict. 47.2% of students responded positively, including 36.1% doing the above-described "sometimes." An equal number of respondents (8.3%) believe that this is "not typical" for them and they rather do not agree.

Question No. 12 was asked in order to find out how often respondents are mad. Negatively, in general, more than half of the respondents answered, among which 36.1% chose the option "rather no than yes" and 16.7% - "definitely no." Positive answers turned out to be a little less - 46.6%. "Rather yes than no" 30.6% of respondents noted, and firmly - "yes" - 16.7% chose.

The next question related to those respondents who more often follow the "aggression" strategy according to Boyko's test. The vast majority - 58.3% of students - are convinced that for them self-respect and self-righteousness are more important than relations in the group "only in fundamental issues," and only 8.3% believe that yes is definitely more important. Equally, the answers were distributed among the "no" and "rather no than yes" options: they were chosen by 16.7% of respondents (figure 6).

 

Figure 6. The distribution of answers to the question: "For you, self-respect and self-righteousness are more important than relationships in the group?"

 

Next is question No. 14, which was asked in order to identify the initiators of conflicts in the group. The options "no" and "rather no than yes," which received a total of 77.8% of the answers, turned out to be the most popular among respondents. "Yes" (13.9%) and "more likely yes than no" (8.3%) were chosen the least often (Figure 7).

 

Figure 7. The distribution of answers to the question: "Are you the member of the group who most often initiates a conflict?"

 

Thus, from the data obtained during this sociological study, it follows that conflicts one way or another arise in each student group and the most common reason for their respondents are the characteristics of the character of some members of the group.

Since respondents were initially offered the Boyko test for identifying a psychological protection strategy in communication, we managed to find out that most of the respondents choose an avoidance strategy, which was confirmed by the results of the survey. For example, 50% of students are not the initiators of conflicts at all, and also 50% escape from the conflict, feeling that they are being attacked. The data described exactly correspond to our hypotheses.

 

References:

  1. Boyko V.V. Diagnostic technique of the dominant strategy of psychological protection in communication. – 2016. – [electronic resource] – Access Mode. – URL: https://students-library.com/library/read/99607-diagnostika-kommunikativnoj-tolerantnosti-i-dominiruusej-strategii-psihologiceskoj-zasity-v-obsenii-vv-bojko
  2. Pilyugina E.R. Two-dimensional classification of mechanisms of psychological protection // Bulletin of Perm University. M: Philosophy, Psychology, Sociology, 2020.  – 270-280 c.
  3. Crucifixion. Online Calculator [electronic Resource] – Access Mode. – URL: https://allcalc.ru/node/100.
  4. Regulation and resolution of conflicts in the student period. Questionnaire [electronic Resource] – Access Mode. – URL:   https://docs.google.com/forms/d/e/1FAIpQLSfKzCcpXhJ5YVbgzJicPSuXtEizJw_3Zscig2nDYUqqAcQ5pw/closedform

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